Information on Web Form and Privacy


We would like to inform you, that your personal data you give us will only be used to fulfil your enquiry or - if you confirm your reservation request - to make your booking. Your personal data will be processed by electronic means according to the law no. 196/03. For more information concerning the processing of your personal data, to exercise all rights established in article no. 7 of the decree-law, please contact the hotel owners. If you would like to receive to the address you indicated periodical informative regarding update and actual offers you must give us your authorisation. You have the right to obtain erasure and blocking the data that have been processed by writing to the hotel owners Battain Laura or Tiziana.

I hereby declare having read the information shown above. I authorize the administration of the hotel to send to the address indicated periodical regarding update of tariffs and actual offers.

 

 

 

 

Provincial Collection of Contractual Practice 2000-2005, approved in the Chamber Council resolution n. 153 of 8 October 2007 - Chapter 6

 

HOTEL INDUSTRY

 

915 - Agreement Duration

The contract of accommodation, except when other explicit agreement has been made, is considered concluded after one night. Room availability begins between 12.00 a.m. the day of arrival and it concludes between 10.00 a.m. the following day .

The hotelier may, according to hotel needs, change when the room is available. Whenever a room is requested before 8.00 a.m., the hotel guest must be informed that the cost of the room for the previous night will also be charged.

The contract is tacitly renewed day to day, based on room availability and whenever the hotel guest does not inform of their intended departure and vacate the room by the time agreed.

In the case that the registered guest departs before the agreed time - except when due to reasons beyond their control -, the hotelier can expect payment of the whole amount due for the period indicated in the reservation, except whenever the departure is due to the hotelier or his employees.

 

916 - Reservations

Occupancy begins on the established reservation date. A reservation with deposit, equal to at least the price of one night, is valid until 7.00 a.m. of the day after the first day of reservation.

In case of reservations  the guest is entitled to have the deposit returned only if the cancellation is communicated  : at least 30 days before the expected date of arrival 100 % of the deposit return, from 29 to 15 days days before the expected date of arrival 50 % of the deposit return, from 14 to 7 days days before the expected date of arrival 20 % of the deposit return, from 6 days before the expected date of arrival and in case of no arrival the deposit will not returned.

At time of reservation, it is customary that the guest provide a valid credit card number with expiration date. In case of cancellation, the deposit is no longer valid and cannot be used for a new reservation.

Whenever the hoteliers, due to circumstances attributable to their realm of responsibility, are unable to honor the reservation, they must provide the guest, for the period they are unable to honor the reservation, with an accommodation in a hotel of same or superior category, pay for eventual difference of cost, and return the deposit to the guest.